The House Attendant is responsible for maintaining a clean, well-stocked section assigned. He/She is responsible for maintaining cleanliness on guest floors and hallways assigned.
Duties and Responsibilities
Guest Floor Cleanliness and Tidiness:
Cover all floors assigned to and ensures that the hotel cleanliness standards are maintained in all areas of responsibility.
Maintain the general upkeep of assigned section of guest floors.
Recognize and report all missing, damaged or sub-standard furniture, fixtures and equipment.
In assigned guest floors is responsible for all furniture moving, wall washing, drapes up and down, delivery of any guest requests, shampooing, buffing and spot cleaning, interior window and mirror cleaning and high dusting.
Maintain the cleanliness of guest foyers and corridors by performing wall washing, vacuuming, dusting of crown molding, millwork, baseboards and cleaning of all light fixtures including ceiling fixtures.
Perform general cleaning as scheduled.
Keep emergency stairwells and service landings in order and remove excessive soiled linen or garbage.
Rotate mattresses according to the pre-determined schedule.
Move and remove furniture in guest related as well as office space.
Guest Requests Handling:
Fulfill any guests' request e.g. laundry pick-up, delivery of toiletries and any other requests.
Supports room attendant in maintaining correct supplies and linen pars in closets and delivery of these supplies to the floors if needed.
Maintain vacuum cleaners and other equipment by cleaning up, changing bags and belts regularly.
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D